Privacy Policy – Agent Gopher

At Agent Gopher, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our platform.

Information We Collect

1. Personal Information

We may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Profile Information

2. Location Information

We collect location-related information to facilitate our services, including:

  • Pickup or meeting locations provided by Requesters

  • Location data used to match Requesters with nearby Gophers

  • Background location data from Gopher accounts to improve tracking and service accuracy

3. Payment Information

We may collect payment-related information, including:

  • Debit Card details

  • Credit Card details

  • Billing information required to process bookings

All payment transactions are processed securely through trusted third-party payment service providers. Agent Gopher does not store complete payment card details on its servers.

4. Usage Information

We may collect information regarding your use of the platform, including:

  • App activity and interactions

  • Booking and showing history

  • Reviews and ratings

  • Device and performance information

How We Use Your Information

The information we collect may be used to:

  • Facilitate property showing bookings and requests

  • Match Requesters with available Gophers

  • Process payments and transactions securely

  • Improve platform functionality and user experience

  • Provide customer support and assistance

  • Maintain platform security and prevent fraudulent activity

  • Comply with legal and regulatory obligations

Information Sharing

Agent Gopher does not sell, rent, or trade personal information.

Information may be shared only with:

  • Gophers assigned to a specific booking or showing request

  • Secure payment processing providers

  • Third-party property listing and service providers

  • Government authorities, regulators, or law enforcement agencies when required by applicable law

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve the user experience and analyze platform performance.

These technologies may include:

  • Cookies

  • Web Beacons

  • Tags

  • Scripts

They help us:

  • Track platform activity

  • Improve functionality and performance

  • Analyze user behavior and usage trends

  • Enhance security and reliability

Background Location Access

Agent Gopher may collect background location data from Gopher accounts while the application is running in the background. This allows:

  • Accurate location tracking

  • Improved matching of nearby requests

  • Enhanced safety and service reliability

Background location data is collected only when necessary to provide platform services.

Data Security

We implement appropriate technical, administrative, and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.

User Rights

Users may have the right to:

  • Access their personal information

  • Update or correct account information

  • Request deletion of their account and associated data

  • Request information regarding how their data is processed

Requests may be submitted through our support channels.

Updates to This Privacy Policy

Agent Gopher may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Users will be notified of any material changes. Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact Agent Gopher support through the application or official support channels.